Polycom UCS 5.0.0 BToE Installation

By | September 6, 2013

After seeing a tweet from Jeff Schertz about UCS 5.0.0 being available, I figured it was a good time to give it a try.

tweet-9-9-2013

The following are the steps I used to install UCS 5.0.0 on a VVX 600 and pair using Better Together over Ethernet (BToE) with Lync 2013 client on Windows 8. Note: VVX 600 was previously configured to register to Lync 2013 Server via Edge with my user account.

Jeff Schertz has a great blog talking about updated firmware on Polycom phones: http://blog.schertz.name/2012/10/updating-polycom-sip-phone/

  1. Found the device IP from the phone: “Home” button, “Settings”, “Status”, “Network”, “TCP/IP Paramerters”, “IP: X.X.X.X”
  2. Accessed the Web Administration page using a web browser: https://X.X.X.X
  3. Login as Admin using default password “456”
    vvxadmin
  4. Backed up phone
    vvxbackup
    vvxbackup2

    vvxbackup3

    vvxbackup4

    vvxbackup5

  5. Software Upgrade – Polycom Hosted Server

    vvxwsu

    vvxwsu2

    vvxwsu3

    Polycom’s Hosted server doesn’t contain UCS 5.0.0, time to go Custom Server.
    vvxwsu4

  6. Software Upgrade – Custom Server
    • Go to the VVX download page: http://support.polycom.com/PolycomService/support/us/support/voice/business_media_phones/vvx600.html
    • Download the UC Software 5.0.0 [Split] and the BToE Connector application
      vvxdl
    • File Info:
      • Polycom_UC_Software_5_0_0_release_sig_split.zip is ~440MB
      • Polycom_BToE_connector_PC_application.zip is 2MB
    • Unzip UCS 5.0.0 and upload to a web server
    • Created ucx.xml and placed in the web server directory with the firmware files.
      <?xml version="1.0" encoding="utf-8" standalone="yes"?>
      <PHONE_IMAGES>
        <REVISION ID="">
          <PHONE_IMAGE>
            <VERSION>5.0.0.6874</VERSION>
            <PATH>http://webserver.com/polycom/</PATH>
          </PHONE_IMAGE>
        </REVISION>
      </PHONE_IMAGES>
    • Check for Updates and Install using Custom Server
      vvxwsu5

      vvxwsu6

      vvxwsu7

      vvxswu8

    • Device reboots and installs firmware
      vvxucs5
  7. Install BToE Application
    • Connect PC to PC port on VVX
    • Run BToE Connector matching OS

      btoe1

      btoe2

      btoe3

      btoe4

      btoe5

    • Reboot PC

      btoe6

    • Launch BToE Connector (new icon on desktop)

      btoe7

    • Error due to Active media running on PC, unplugged Plantronics P820-M

      btoe8

    • Launched BToE Connector again, no error. Didn’t mind the Logitech BCC950 still connected.

      btoe9

  8. Enable Pairing from device: “Home” button, “Settings”, “Features”, “BToE”, BToE (Disabled), Select “Enabled”, “Back” button, “BToE Pairing Status” , press “Pair”. Message – “Successfully Paired”
    • PC installs driver
      btoe10
    • VVX Phone is shown as Primary Device in Lync
      btoe10b
    • Incoming/Outgoing calls to the VVX controlled by PC or device
      btoe11
  9. Lync Status Menu via Web Admin page Update: 9/7/2013
    vvxsp

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