Monthly Archives: October 2013

Event Zero – Dossier for Lync Overview (Part 1)

This is a multi-part article that goes through the Dossier for Lync product suite from Event Zero. If you would like to read the other parts in this series please go to: Part 1 – Overview: http://realtimeuc.com/2013/10/28/event-zero-dossier Part 2 – Installation: http://realtimeuc.com/2013/11/12/event-zero-dossier-installation Part 3 – Lync Essentials: http://realtimeuc.com/2013/12/14/event-zero-dossier-essentials Part 4 – Lync IM: http://realtimeuc.com/2014/01/14/event-zero-dossier-im Part… Read More »

CyberData VoIP v3 Paging Server

The CyberData VoIP v3 Paging Server allows a single SIP phone extension to access up to a 100 multicast zones and to connect to an analog overhead paging system. The VoIP paging server is powered via Power over Ethernet (PoE) or a power adapter (not included) with a MSRP of $499. Features: Web-based Administration Voice… Read More »

DCOM Error When Attempting To Move Lync Users

Working with a client to move users between a Lync 2010 pool and a new Lync 2013 pool, a colleague of mine came across the following error: Unable to connect to some of the servers in pool “poolname” due to a Distributed Component Object Model (DCOM) error. Verify that Front End service is running on… Read More »

Lync Operator Assistance

The Lync Operator Assistance feature was introduced to Lync Server 2013 in the October 2013 cumulative update ( CU3: http://support.microsoft.com/kb/2809243 ), specifically the Call Park Service update 5.0.8308.556 ( http://support.microsoft.com/kb/2881703 ). This update enables administrators to provide support for the *0 Dual Tone Multi Frequency (DTMF) command in a public switched telephone network (PSTN) dial-in… Read More »

Vaddio A/V Bridge

Vaddio A/V Bridge provides the ability to integrate soft codecs like Lync and Skype into traditional A/V designs. http://www.vaddio.com/product/av-bridge The A/V Bridge supports USB or IP streaming for Capture, Content Delivery or PC Conferencing applications and works with most A/V equipment. Resources: Support Center: http://support.vaddio.com/support/av-bridge Manual: http://www.vaddio.com/images/document-library/342-0518_revc_av_bridge_manual.pdf In the box: AV Bridge Pair of Rack… Read More »

Expresso – Free Tool to Build Advanced Regex in Lync

Normalization rules in Lync use .Net regular expressions (regex) to specify how phone numbers in various formats are matched to patterns and translated to the E.164 format. ( http://technet.microsoft.com/en-us/library/gg399071.aspx ) The Lync Server Control Panel provides a normalization rule builder, which helps walk through the process of creating basic regular expressions covering most scenarios. The… Read More »