Category Archives: CloudPBX

Skype for Business Online/Cloud PBX dial plan extensions rule issue

You could say that I’ve spent a few hours with Cloud PBX, but it wasn’t until I attended Doug Lawty’s session “Understand the mysteries of Dial Plans and Voice Routes in Skype for Business” at Microsoft Ignite 2016. That a single slide on the default dial plans caught my eye (around the 15 minute mark).… Read More »

Skype for Business Online – Session Details (Preview)

During Microsoft Ignite it was mentioned that the Session Detail reports would start rolling out to Skype for Business Online tenants this week. As promised, Session Details (Preview) started lighting up under the Report section of the Skype for Business Online admin center. To generate a report, the User and From data/time fields are required… Read More »

Cloud PBX Voicemail Language

Hopefully this blog post will help any others out there having an issue understanding what language is being used in the voice prompts and email transcriptions for Microsoft’s Office 365 Cloud PBX Voicemail (Azure Voicemail). Until last week the language used in Voicemail services for Office 365 Cloud PBX had to be configured at the… Read More »