Category Archives: Lync

Skype for Business Cloud Connector Edition (CCE) – Operation was unsuccessful (504 Server time-out)

Today I’m shedding light on the SIP 504 response status code while working with Skype for Business Online’s CloudPBX and Cloud Connector Edition (CCE). The “504 Server time-out” error is masked in the Skype for Business Client as “Operation was unsuccessful” during an outbound PSTN call. Understanding this error can actually become a handy tool… Read More »

Client crash when selecting multiple voicemail messages in Skype for Business 2016

Just a quick blog post about a bug I ran into today with the Skype for Business 2016 client. While signed into a test account, I attempted to delete all the previous voicemail messages shown on the Phone/Dial Pad tab. Not really paying attention, I proceeded to click the first item, hold shift and select… Read More »

Object reference not set to an instance of an object error while enabling CloudPBX

A couple weeks ago I came across a client issue enabling CloudPBX for Skype for Business Online users. The correct Set-CsUser command that would normally enable users, was bleeding red errors in PowerShell. The command is pretty straight forward and was successful the day before. An example command: Instead of enabling the specific user for… Read More »

Get-CSUserSessionGUI

Earlier this month I blogged about the Session Details(Preview) in the Skype for Business Online admin portal, which can be found at: http://realtimeuc.com/2016/10/sfbo-session-details-preview/ a welcome addition to the portal! On the flip side I do prefer managing my tenants via PowerShell vs. hanging out in the browser. Here comes the Get-CSUserSession cmdlet. One thing to… Read More »

Skype Meeting: Join by phone links now include Conference ID DTMF

Who would have thought a simple mouse hover on a Skype Meeting invite would consume so many hours… So what did I see? If you look closely at the Join by phone conference number links in the Skype Meeting, you will now notice that ,ConferenceID# has been added to the end of the phone number… Read More »

Polycom VVX firmware 5.3+ will bypass Dial Plan normalization for 911 in Skype for Business and calls could fail

Hopefully the title of this blog has scared you into reading more and also testing in your own environment! Today I was pulled into a support case where a client was testing 911 while switching sip providers, they discovered that the Skype for Business client was successful but the Polycom VVX would fail to make… Read More »

Skype for Business Resource Forest: Issue with people I invite from my company still waiting in the lobby

I get the pleasure of working with a verity of Multi-Forest environments, today’s scenario is a hosted Skype for Business environment within a Resource Forest and leveraging Exchange Online. The design is similar to the documentation on TechNet for Configure a Multi-Forest Environment for Hybrid Skype for Business but without the Hybrid of Exchange or… Read More »

Skype for Business Online/Cloud PBX dial plan extensions rule issue

You could say that I’ve spent a few hours with Cloud PBX, but it wasn’t until I attended Doug Lawty’s session “Understand the mysteries of Dial Plans and Voice Routes in Skype for Business” at Microsoft Ignite 2016. That a single slide on the default dial plans caught my eye (around the 15 minute mark).… Read More »

Guest appearance on The Skype Show (Episode 3)

Earlier this year I had the pleasure of being a guest speaker on The Skype Show (http://www.theskypeshow.com/). This monthly online video web cast is the brainchild of a newly awarded Microsoft Office Servers and Services MVP Mark Vale, which is dedicated to the evangelism of unified communications. The Skype Show has been going strong for… Read More »

Invoke-SFBContacts

A few months ago my SIP address was changing and was looking for a way of exporting/importing my contact list. I wanted a solution to work no matter if the Lync/Skype for Business environment was on-premises, hosted or online. This led me down the path of playing with the Lync 2013 Client SDK: https://www.microsoft.com/en-ca/download/details.aspx?id=36824. If… Read More »