Category Archives: Office365

Skype for Business Cloud Connector Edition (CCE) – Operation was unsuccessful (504 Server time-out)

Today I’m shedding light on the SIP 504 response status code while working with Skype for Business Online’s CloudPBX and Cloud Connector Edition (CCE). The “504 Server time-out” error is masked in the Skype for Business Client as “Operation was unsuccessful” during an outbound PSTN call. Understanding this error can actually become a handy tool… Read More »

Client crash when selecting multiple voicemail messages in Skype for Business 2016

Just a quick blog post about a bug I ran into today with the Skype for Business 2016 client. While signed into a test account, I attempted to delete all the previous voicemail messages shown on the Phone/Dial Pad tab. Not really paying attention, I proceeded to click the first item, hold shift and select… Read More »

Auto forward Azure Voicemail messages

While building out a few Team-Call Groups for a customer using CloudPBX in Skype for Business Online, we ran into an issue handling voicemail messages using Inbox/Email Rules. The request was for all voicemail messages and missed call notifications to be forwarded to the members in the Team-Call Group. Simple enough, fire up Outlook create… Read More »

Dude where’s my CSOnlineUM cmdlets?

Today while enabling a new Customer for CloudPBX, I ran into an issue using the New-CsOnlineUMDialplan cmdlet. The Skype for Business Online PowerShell Module returned “The term ‘New-CsOnlineUMDialplan’ is not recognized as the name of a cmdlet, function, script file, or operable program…”. This cmdlet is used to turn on the enhanced features of voicemail… Read More »

Enable-CsOnlineUMMailbox results in 500 Internal Server Error

While onboarding a new customer with CloudPBX in Skype for Business Online, I came across an issue enabling the client APIs for use with Azure Voicemail. Normally, this is a simple one-liner in PowerShell: But today was a different story… The Enable-CsOnlineUMMailbox started to bleed “The remote server returned an error: (500) Internal Server Error”.… Read More »

Object reference not set to an instance of an object error while enabling CloudPBX

A couple weeks ago I came across a client issue enabling CloudPBX for Skype for Business Online users. The correct Set-CsUser command that would normally enable users, was bleeding red errors in PowerShell. The command is pretty straight forward and was successful the day before. An example command: Instead of enabling the specific user for… Read More »

Get-CSUserSessionGUI

Earlier this month I blogged about the Session Details(Preview) in the Skype for Business Online admin portal, which can be found at: http://realtimeuc.com/2016/10/sfbo-session-details-preview/ a welcome addition to the portal! On the flip side I do prefer managing my tenants via PowerShell vs. hanging out in the browser. Here comes the Get-CSUserSession cmdlet. One thing to… Read More »

Skype Meeting: Join by phone links now include Conference ID DTMF

Who would have thought a simple mouse hover on a Skype Meeting invite would consume so many hours… So what did I see? If you look closely at the Join by phone conference number links in the Skype Meeting, you will now notice that ,ConferenceID# has been added to the end of the phone number… Read More »

Skype for Business Online/Cloud PBX dial plan extensions rule issue

You could say that I’ve spent a few hours with Cloud PBX, but it wasn’t until I attended Doug Lawty’s session “Understand the mysteries of Dial Plans and Voice Routes in Skype for Business” at Microsoft Ignite 2016. That a single slide on the default dial plans caught my eye (around the 15 minute mark).… Read More »

Guest appearance on The Skype Show (Episode 3)

Earlier this year I had the pleasure of being a guest speaker on The Skype Show (http://www.theskypeshow.com/). This monthly online video web cast is the brainchild of a newly awarded Microsoft Office Servers and Services MVP Mark Vale, which is dedicated to the evangelism of unified communications. The Skype Show has been going strong for… Read More »