Tag Archives: Lync 2013

Hey Juniper stop messing with my Skype for Business Desktop Share

For me 2016 will be the year Juniper (specifically SRX) attacked Skype for Business desktop sharing. I figured it was time to document at least one of my battles. Let me first start this post with the fact that I am not a networking expert, but have become an expert at finding network problems and… Read More »

Call Recording Pro Review

Call Recording Pro for Skype for Business was released from Landis Technologies this week. Call Recording Pro is an easy to implement client side call recording application that has the same look and feel as the Skype for Business client. Call Recording Pro enables on-demand or automatic call recording with upload capabilities to OneDrive and… Read More »

BOC Call Recorder Review

Today a tweet from Doug Routledge @droutledge from Bridge Communications caught my eye: BOC Call Recorder is a free client side call recording application enabling on-demand or automatic call recording for Windows (Vista, 7, 8, 8.1 and 10) Skype for business and Lync 2013 clients, no matter where the server infrastructure is located (on-premises, hosted… Read More »

Lync conference bridge is in another call

While testing a new conference bridge that was added to an existing Lync Server 2013 deployment, the Lync client would report the bridge number “is in another call”. Sifting through server side logs the call was bouncing around like a hot potato between the Front End and Edge servers. The Front End would try to… Read More »

Phantom Conference Bridge

While verifying a new conference bridge for a client, I came across a phantom conference bridge entry listed on the Lync Server Dial-in page but not on the Outlook meeting invites. Using Get-CsDialInConferencingAccessnumber cmdlet which lists information about all dial-in conferencing numbers configured in an organization and the region parameter to search for the specific… Read More »

Skype for Business/Lync client: Can’t move user to the Other Contacts group

While working with a client on end user training material, it was reported that the option to move or copy a contact to the “Other Contacts” group in the Skype for Business/Lync 2013 client was unavailable. Digging deeper… I found that although the option to “Copy Contact To” was available for a contact within the… Read More »

Lync Operator Assistance

The Lync Operator Assistance feature was introduced to Lync Server 2013 in the October 2013 cumulative update ( CU3: http://support.microsoft.com/kb/2809243 ), specifically the Call Park Service update 5.0.8308.556 ( http://support.microsoft.com/kb/2881703 ). This update enables administrators to provide support for the *0 Dual Tone Multi Frequency (DTMF) command in a public switched telephone network (PSTN) dial-in… Read More »

Call Via Phone app Advanced review

With SNOM’s Enhanced Better Together being demonstrated at WPC 2013: http://www.snom.com/en/news/archive/article/2013/en/snom-to-demonstrate-pc-pairing-%E2%80%9Cbetter-together%E2%80%9D-features-on-its-microsoft-lync-qualified-desktop-phones-at-wpc-2013/ and availability being most likely end of 2013. I figured it would be a good time to post my review of the Call Via Phone Advanced. A 3rd party Better Together type application for Lync and SNOM phones which is currently available. The Call… Read More »

PSTN to Lync 2013 Unassigned Number failure

Incoming calls from the PSTN to an unassigned number within the unassigned number range on Lync 2013, the call fails. The same number called from the Lync client completes successfully, and is routed to either the Announcement service or Exchange Attendant depending on configuration. In Snooper the call trace shows a “486 Busy Here” or… Read More »