Tag Archives: audio conferencing

Unable to purchase Communication Credits add-on when sourcing Office 365 licensing from a CSP Partner

Communications Credits (the add-on formally known as PSTN Consumption), is a subscription add-on to the Microsoft Phone System and/or Audio Conferencing license, enabling the ability to: Acquire Toll-Free numbers to use with Audio Conferencing meetings, Auto Attendants, or Call Queues. *Calls are billed per minute and require a positive Communications Credits balance. Dial out from… Read More »

Unable to Escalate PSTN calls via CCE to an Audio Conference

Let’s just assume that a Skype for Business Cloud Connector Edition (CCE) has been deployed successfully, the steps to configure an online hybrid Mediation Server (Configure online hybrid Mediation Server Settings) was completed and at one time PSTN calls could be escalated to an Audio Conference. Fast forward a few months and users report PSTN… Read More »