Real-Time UC

A Universal Communications Blog by Office Servers and Services MVP Michael LaMontagne

Lync

Polycom UCS 5.0.0 BToE Installation

After seeing a tweet from Jeff Schertz about UCS 5.0.0 being available, I figured it was a good time to give it a try.

The following are the steps I used to install UCS 5.0.0 on a VVX 600 and pair using Better Together over Ethernet (BToE) with Lync 2013 client on Windows 8.
Note: VVX 600 was previously configured to register to Lync 2013 Server via Edge with my user account.

Jeff Schertz has a great blog talking about updated firmware on Polycom phones: http://blog.schertz.name/2012/10/updating-polycom-sip-phone/

  1. Found the device IP from the phone: “Home” button, “Settings”, “Status”, “Network”, “TCP/IP Paramerters”, “IP: X.X.X.X”
  2. Accessed the Web Administration page using a web browser: https://X.X.X.X
  3. Login as Admin using default password “456”
  4. Backed up phone
  5. Software Upgrade - Polycom Hosted Server

    Polycom’s Hosted server doesn’t contain UCS 5.0.0, time to go Custom Server.
  6. Software Upgrade - Custom Server

    • Go to the VVX download page: http://support.polycom.com/PolycomService/support/us/support/voice/business_media_phones/vvx600.html
    • Download the UC Software 5.0.0 [Split] and the BToE Connector application
    • File Info:
      • Polycom_UC_Software_5_0_0_release_sig_split.zip is ~440MB
      • Polycom_BToE_connector_PC_application.zip is 2MB
    • Unzip UCS 5.0.0 and upload to a web server
    • Created ucx.xml and placed in the web server directory with the firmware files.

      <?xml version="1.0" encoding="utf-8" standalone="yes"?>
      <PHONE_IMAGES>
      <REVISION ID="">
      <PHONE_IMAGE>
      <VERSION>5.0.0.6874</VERSION>
      <PATH>http://webserver.com/polycom/</PATH>
      </PHONE_IMAGE>
      </REVISION>
      </PHONE_IMAGES>
    • Check for Updates and Install using Custom Server

    • Device reboots and installs firmware

  7. Install BToE Application

    • Connect PC to PC port on VVX
    • Run BToE Connector matching OS
    • Reboot PC
    • Launch BToE Connector (new icon on desktop)
    • Error due to Active media running on PC, unplugged Plantronics P820-M
    • Launched BToE Connector again, no error. Didn’t mind the Logitech BCC950 still connected.
  8. Enable Pairing from device: “Home” button, “Settings”, “Features”, “BToE”, BToE (Disabled), Select “Enabled”, “Back” button, “BToE Pairing Status” , press “Pair”. Message - “Successfully Paired”

    • PC installs driver
    • VVX Phone is shown as Primary Device in Lync
    • Incoming/Outgoing calls to the VVX controlled by PC or device
  9. Lync Status Menu via Web Admin page Update: 9/7/2013

Hugo-Octopress Theme | Powered by Hugo