Cloud PBX Voicemail Language

Hopefully this blog post will help any others out there having an issue understanding what language is being used in the voice prompts and email transcriptions for Microsoft’s Office 365 Cloud PBX Voicemail (Azure Voicemail). Until last week the language used in Voicemail services for Office 365 Cloud PBX had to be configured at the… Read More »

Office 365 domain purpose changing without modifying domain settings

I’ve come across an interesting bug in the Admin Center Preview portal in-regards to the domain purpose changing without reason. This is further to my recent blog posting: http://realtimeuc.com/2016/06/federation-fails-with-o365/, which required disabling the Skype for Business domain purpose for domains using On-Premises or Third-Party hosted environments without hybrid configured to resolve federation issues. First you’ll… Read More »

Skype for Business Federation fails only with Office 365 domains

While working with a Third-Party hosted Skype for Business environment leveraging Exchange Online for Email/Voicemail, I came across an issue where federation worked except with sip domains hosted in Office 365. Looking at the client logs from both sides of the communication in snooper, you can see constant 504 Server time-out entries: Hosted client to… Read More »

Avoid SkypeforBusinessRetail Product ID with the Office Deployment Tool for Click-to-Run

The following issue is with the SkypeforBusinessRetail Click-to-Run (C2R) product ID, which causes roadblocks for organizations looking to roll out a standalone full Skype for Business client. When using the Office Deployment Tool (ODT) for Click-to-Run 2016: https://www.microsoft.com/en-us/download/details.aspx?id=49117 you have the ability to pass specific product IDs for deployment. The supported product ID list can… Read More »

Call Recording Pro Review

Call Recording Pro for Skype for Business was released from Landis Technologies this week. Call Recording Pro is an easy to implement client side call recording application that has the same look and feel as the Skype for Business client. Call Recording Pro enables on-demand or automatic call recording with upload capabilities to OneDrive and… Read More »

BOC Call Recorder Review

Today a tweet from Doug Routledge @droutledge from Bridge Communications caught my eye: BOC Call Recorder is a free client side call recording application enabling on-demand or automatic call recording for Windows (Vista, 7, 8, 8.1 and 10) Skype for business and Lync 2013 clients, no matter where the server infrastructure is located (on-premises, hosted… Read More »

Bulk provisioning Office 365 licenses and services script

Working with a client to ease the transition of Office 2010 (MSI) using KMS licensing to Office 2013/2016 (Click-to-Run) with subscription licensing to use the new Skype for Business client. It quickly became apparent that enabling thousands of globally dispersed users for a certain feature set via Office 365 Admin Portal wasn’t going to work.… Read More »

Lync conference bridge is in another call

While testing a new conference bridge that was added to an existing Lync Server 2013 deployment, the Lync client would report the bridge number “is in another call”. Sifting through server side logs the call was bouncing around like a hot potato between the Front End and Edge servers. The Front End would try to… Read More »