Integrating the Lync Call Park service on a Snom 7xx series phone.
Snom phones allow you to capture a screenshot of the device’s LCD screen by browsing to: http://phoneIP/screen.bmp
The 710 I received was shipped with 18.104.22.168 UC firmware, which didn’t include the Call Park+Orbit Function:
Looking at the New Features & Fixes list ( http://www.snom.com/en/your-personal-menu/snom-uc-edition-firmware-center/snom-uc-edition-front-desk/snom-uc-edition-88216-snom-7xx-only/ ), Call Park support on the 7xx phones was added in 22.214.171.124 and improved upon in 126.96.36.199.
The 8.8.3.X Beta (BToE) firmware site doesn’t show a 710 version available for download, but there is a “snom710-UC-188.8.131.52309090236-SIP-r.bin” on the download site. The 8.8.3.X firmware requires the Park+Orbit to be assigned to a function key.
- Call comes in:
- Call is answered:
- Function key is pressed and Orbit info is displayed on screen:
Note: To retrieve a parked call the Orbit number must be dialed, repressing the function key will not retrieve the call.
I decided to deploy the current release version and found that the 184.108.40.206 firmware adds the Park+Orbit to the LCD call handling options and does not require a programmed function key.