This is a multi-part article that goes through the Dossier for Lync product suite from Event Zero. If you would like to read the other parts in this series please go to:

• Part 1 – Overview: Event Zero Dossier
• Part 2 – Installation: Event Zero Dossier Installation
• Part 3 – Lync Essentials: Event Zero Dossier Essentials
• Part 4 – Lync IM: Event Zero Dossier IM
• Part 5 – Lync Devices
• Part 6 – Lync Response Groups
• Part 7 – Lync Conferences

The Dossier for Lync product suite allows environments using Microsoft Lync to gain in depth insight into the way Lync is being used in real time within an organization. Dossier for Lync is available in 2 different formats: On-Premises and On-Demand (Cloud). https://www.eventzero.com/Lync/

The product suite contains the following modules:

• Lync Essentials: Assists organizations to understand usage patterns and costs from the use of Microsoft Lync by providing an organization wide, real time, continuously updated usage database for Lync activity, insight and cost accounting. https://www.eventzero.com/Dossier/DossierforLyncEssentials
• Lync IM: Significantly extends the reporting available for Microsoft Lync IMs, providing operational awareness, simple to advanced analytics across an organization. https://www.eventzero.com/Dossier/DossierforLyncIM
• Lync Devices: Automatically discovers all devices connected to every Microsoft Lync Server within an organization, providing instant feedback. https://www.eventzero.com/Dossier/DossierforLyncDevices
• Lync Response Groups: Provides analysis and reporting for Response Groups that Microsoft Lync Server lacks out of the box. https://www.eventzero.com/Dossier/DossierforLyncResponseGroups/
• Lync Conferences: Provides real time operational awareness around Microsoft Lync conferencing with ROI and adoption reporting. This product is not currently available, but is coming very soon. https://www.eventzero.com/Dossier/DossierforLyncConferences/

System Compatibility:

1. Client Software:

• Windows Lync Client 2010
• Windows Lync Client 2013
• Lync Phone Edition (LPE)
• Lync for Android
• Lync for iPhone
• Lync for OSX
• Lync for Windows Mobile
• Lync for WindowsRT

2. Lync Server Environment

• Microsoft Lync Server 2013
• Microsoft Lync Server 2010
• Microsoft Lync Monitoring SQL Databases (LcsCDR & QoEMetrics)
• Microsoft Lync Archiving SQL Database (LcsLog)
• Microsoft Lync Response Group SQL Databases (RGSConfig & RGSDYN)

3. On-Demand (Cloud)

• Internet Access

4. On-Premises Environment

• Microsoft Hyper-V 2012 and above
• VMWare ESXI 4.1 and above